veteran affairs

Who is eligible

Current and former full-time members of the ADF can get free mental health treatment.

This includes reservists who have at least one day of continuous full-time service (CFTS).

CFTS is defined as:

  • full-time service in the permanent forces of the ADF
  • a reservist who has been formally designated to be on full-time service by Defence
  • a reservist who has been called out for full-time service by the Governor General under the Defence Act.

CFTS does not include training conducted as reserve service days.

Reservists without CFTS may still be eligible if they have either:

  • Disaster Relief Service
  • Border Protection Service

This scheme provides considerable assistance to veterans living with mental health problems, allowing them greater access to psychologists and providing more affordable mental healthcare.

Under this scheme individuals diagnosed with a mental health disorder can access up to 10 individual treatment sessions per year.

Department of Veteran Affairs Rebates Available at Life Psychologists

All psychologists at Life Psychologists are registered with the Australian Health Practitioner Regulation Agency (AHPRA) and have Medicare/DVA provider numbers, enabling you to claim a veteran affairs rebate for your psychology counselling  sessions.

DVA Eligibility

To access this service, you will require a  referral form from your GP or other medical professional. Some limitations apply to eligibility for White card holders.

Frequently Asked Questions

You have lots of options when it comes to joining a Telehealth Session using Zoom, Coviu, Whatsapp or Skype. 

To help you join your therapy session quickly and on time, your Psychologist will send you the information you need ahead of your appointment time.

You can use the desktop app on your Windows or Mac Computer, use a Chrome browser to join online, or even join on the go using your iOS, Android or Windows Phone device.

Note:  Are you just trying to prepare for your first Zoom ahead of time? Check out the Getting Started or the Sign Up here.